QLD Quarantine NEGLIGENCE

The Queensland government has stripped back mental health support for people isolating in its hotel quarantine system, prompting accusations of neglect from former occupants.

In March the government stopped its contract with Red Cross Australia to do daily mental health checks, moving the service to a call centre and limiting the number of welfare checks performed over the 14-day period.

Guardian Australia spoke to a number of former hotel quarantine residents who say they did not receive sufficient help for serious mental health concerns after calling the government-run call centre, including one who suffered a breakdown.

The Guardian can also reveal staff at the government-run call centre are given just one day of training in psychological first aid.

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